ITIL-SO Service Operations - Understanding Event Management Processes
In this training video, instructor Mark Thomas presents techniques to help better understanding the Service Operations processes when working with Event ...
InterfaceTT
Why Customer Service Operations Have Become Smarter and More Strategic
The above video highlights why customer service operations have become smarter and more strategic. For more information on this subject, download the white ...
Bython Media
SERVICE OPERATIONS MANAGEMENT Lec 03
Service Quality Assurance and Service Strategy.
Prof Pradip Kumar Ray
ITIL v3 Service Operation Webinar, Part 1
Overview of the ITIL v3 Lifecycle Phase: Service Operation.
RightstarTV
What Is Operations Management?
By Samantha Porter.
Samantha Magers
Operations Management
In this sample lesson from Skillsoft's new line of business skills videos, learn the fundamentals of operations management. At Skillsoft, we're leading a culture of ...
Skillsoft YouTube
SERVICE OPERATIONS MANAGEMENT Lec 04
Service Quality Measurement.
Prof Pradip Kumar Ray
Service Operations Management
Reasons why Service Operations Management is more important than you think!
vinay kumar
ITIL Service Operation
A live RightStar webinar recorded on August 10, 2016 featuring Nikki Haase of RightStar.
RightstarTV
Introduction to CA Service Operations Insight
CA SOI is an advanced IT business service management solution designed to integrate with application and infrastructure domain management and other tools ...
Educate
Product and Service Design Part I
Presentation of power point notes from Heizer and Render, Principles of Operations Management 10e.
Dr. Harvi Millar
6BUS1066 Service Operations Management
HBS Information Point
Managing Service Operations and Why ITSM Matters
Did you know? Implementing ITSM can improve the effectiveness of IT functions by over 62%. As there continues to be a global shift towards managing more ...
ITIL Videos
Service Operation - Key Concepts
Service Operation - Key Concepts Lecture By: Mr. Shakthi Swaroop, Tutorials Point India Private Limited.
Tutorials Point (India) Ltd.
Introduction to ITIL Service Operation : ITIL® 2011 INTERMEDIATE Service Operation | ExcelR
This video gives a brief insight into TIL® 2011 INTERMEDIATE Service Operation and its methods.ITIL® Intermediate Training Course Introduction. What is ITIL® ...
ExcelR Solutions-Raising Excellence
UniversityNow: Production and Operations Management Course Cover
Whether it is building the latest fighter jet airplane, selling the best hamburgers in town, manufacturing quality mp3 players, or providing the most nurturing ...
unowacademics
The Difference Between Operations and Strategy
Operations and strategy are like two separate, but related, engines on a boat. Both engines propel the boat forward. And while forward movement can occur with ...
cmoeinc
Session #1 - Bottleneck & Process Mapping
Table of Contents: 00:00 - Operations Management Session #1 Process Mapping & Bottlenecks 00:08 - Objectives 00:11 - Why Use Process Mapping? 00:35 ...
Jason Richter
ITIL® 2011: Operational Support and Analysis: Functions Part 2
http://gogotraining.com, 877-546-4446, sign up for a free account and watch all the preview videos for free! In this video, you will learn about Service ...
GogoTraining
Was ist Operations Management?
Studium, Weiterbildung und mehr- du willst mit uns tiefer in die Finanz- und Managementwelt eintauchen? Dann besuch uns doch: ...
Frankfurt School of Finance & Management
Warehousing - 10 Principles of Design and Operations
Some great tips on Warehouse Design and Warehouse Operations from Mal Walker. Mal has spent decades in all aspects of warehousing. Do please comment ...
Supply Chain Secrets
√ Strategic Role of Operations Management | Business Studies
iitutor #BusinessStudies #OperationProcess https://www.iitutor.com Strategic means affecting all business functions. The strategic role of operations ...
iitutor.com
SERVICE OPERATIONS MANAGEMENT Lec 02
Service operations characteristics and dimensions and their classification, quality costs and quality improvement programmes in services, comprehensive ...
Prof Pradip Kumar Ray
VMware vCenter Operations Management Suite for Service Providers
Visit us online for more information on joining the VSPP program: http://ow.ly/gd3wy.
VMware
50 ITIL® - Foundation Seminar: Prozesse in der Service Operation
Die Prozesse der Lifecyclephase Service Operation im Überblick. Sascha Swidlowski, Geschäftsführer und Inhaber der OpenAdvice Service Management ...
OpenAdvice Service Management GmbH
AI for IT & Network Operations (AIOps) - Phase II - Detailed video
AI is a tremendous opportunity to deliver proactive and predictive customer-centric service management, enabling CSPs to improve their services, manage the ...
TM Forum
Service Strategy Concepts | ITIL V3 Foundation Training
One of the key concepts in service strategy is to determine how to create service value. The two key elements that combine to provide service value are utility ...
Simplilearn
IBM Services Webinar - Automate your IT service operations lifecycle
IBM Services Analytics and Automation offerings enable hyper automation of your entire IT service operations, driven by cognitive and machine learning.
IBM India
Overview of the Strategic Planning Process
Today's whiteboard video is an overview of the strategic planning process. Instead of going through a bullet-pointed list, we'll do it in the form of an illustration.
virtualstrategist
Introduction To Service Management Lifecycle | ITIL® Training Video
Unit 1 is an introduction video to Service management lifecycle And this video takes you through Principles of IT Service Managements Which covers the key ...
Simplilearn
TrueSight Operations Management 11.0 - Best Practices
Technical best Practice overview of key features and capabilities in TrueSight Operations Management version 11.0. This session is intended for people who ...
BMCdocs
LINC Learning Module 5: Manufacturing & Service Operations
This is an overview of Manufacturing & Service Operations presented as part of BSE 2510 Operations Management and Information Systems at North Park ...
Mark Gavoor
What is Operational Research? – Full feature
This short feature film shows how Operational Research can help clarify problems, inform decision-makers and enable operational improvements, illustrated ...
The OR Society
Introduction to ITIL Service Operation
ConnectSphere's Jo Peacock introduces the fourth stage of the ITIL® service lifecycle, Service operation. She introduces the principles of service operation and ...
Connectsphere
Offshoring (Operations Management)
The concept of offshoring is introduced in this short revision video for business students. Offshoring involves the relocation of business activities from the home ...
tutor2u
Now is the time to move to TrueSight Operations Management
BMC has been a leader in analytics-driven performance management for IT Operations since the beginning – and we've been innovating ever since. If you're on ...
BMCdocs
TSM 7.1.1. Operations Center - Client error message retrieval and analysis - Demo
Tivoli Storage Manager 7.1.1 Operations Center introduced the ability to extract, view and diagnose errors that appear in the TSM client's dsmerror and ...
Tricia Jiang
Operations Strategy 2
Overview of Operations Strategy.
Dr. Harvi Millar
Airport Operations Management in SESAR
This video is about the SESAR Airport Operations Plan (or AOP). The OAP will : - provide all airport stakeholders, including airlines, airport operators, ...
EUROCONTROLTV
Service Operations Risks
In this video, Jeffrey describes the Risks associated with Service Operations, from an ITIL viewpoint.
Jeffrey Tefertiller
Lifecycle Services for Dynamics 365 Finance and Operations roadmap and strategy | BRK2214
During this session, get a glimpse into the investments and roadmap for Microsoft Dynamics Lifecycle Services. Learn abou the Self Service Deployment ...
Microsoft Ignite
Operations and Strategy With Nigel Slack
Professor Simon Croom of the University of San Diego discusses operations and strategy within the supply chain with Nigel Slack, Professor of Operations at ...
USDSCMI
